Need Special Provisions? Who Qualifies & How We Can Help

Special Provisions: ID Help When Standard Proof Isn't Enough

Special Provisions for Identity Verification - National Criminal History Checks
Special Provisions for Identity Verification - National Criminal History Checks

Special Provisions are exceptional guidelines set out by the Australian Criminal Intelligence Commission (ACIC) for applicants who cannot meet the standard proof of identity requirements when applying for a Nationally Coordinated Criminal History Check.

These provisions ensure that individuals who genuinely cannot provide traditional forms of ID—due to displacement, loss of documents, or unique personal circumstances—still have a fair and secure way to verify their identity.

Special Provisions are not a convenience-based option. They are only considered after all standard identity verification options have been exhausted.

Examples of Situations That May Qualify for Special Provisions:

  • Applicants affected by natural disasters or domestic violence
  • Those experiencing homelessness
  • Individuals living in remote or isolated communities
  • Elderly persons or people with disabilities who may lack standard documentation

How AuthNTick Can Help You With Special Provisions

At AuthNTick, we understand that identity verification can be challenging for some individuals. We're here to help them navigate this process with care, confidentiality, and compliance.

Eligibility Assessment

We assess your situation to determine whether you may be eligible for Special Provisions under the ACIC guidelines. We ensure that all other identity options are explored first.

Documentation Support

If Special Provisions are appropriate, we help you gather and prepare supporting information and documentation to strengthen your application.

Compliance with ACIC Standards

Our team strictly follows the ACIC’s requirements for Special Provisions and maintains detailed records of all decisions made. This ensures complete transparency and audit-readiness.

💬 Personalised Assistance

We provide 1-on-1 customer support to walk you through the process and answer any questions you have along the way.

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