At AuthNTick, we process nationally coordinated criminal history and background checks fast, seamless, and stress-free for individuals, contractors, employees, and job candidates needing verification for employment, visas, or immigration. Backed by accreditations from Defence DISP, AFP, and ACIC, we ensure trusted, compliant, and efficient screening that meets AS4811-2022 Workforce Screening Standards—giving you peace of mind with every check.

At AuthNTick, we streamline the background check process to help businesses and individuals reduce onboarding time and ensure compliance. As an Australian Criminal Intelligence Commission (ACIC) accredited provider, we offer a wide range of National and International Police Checking Services, all fast, secure, and 100% online

Why Choose AuthNTick?

Get Verified Quickly & Securely with AuthNTick! 🚀 Apply Online Today & Experience a Faster, Reliable, and Compliant Screening Process.

• ✔ Fast & Hassle-Free – Quick online applications, fast results
• ✔ Accredited & Trusted – Approved by ACIC, AFP, and Defence DISP
• ✔ Affordable Pricing – Competitive rates for businesses & individuals

Our Services Help With

• ✅ Recruitment & job applications
• ✅ Volunteer & not-for-profit positions
• ✅ Working with children or vulnerable groups
• ✅ Licensing & registration scheme applications
• ✅ Australian permanent residence & citizenship
• ✅ Right to work checks in Australia
• ✅ Visa applications & overseas employment

Online Verification Checks

• Nationally Coordinated Criminal History Check
• Volunteer National Police Check (Australia)
• Commonwealth Employment - AFP Police Check
• Aged Care & Disability Sector Checks
• Immigration & Citizenship Checks (Australia & Overseas Visa)
• Specialised Checks for Mechanics, Electricians, Uber Drivers, Nurses & More

Employment-Specific Checks:

• Criminal History check for Car Mechanic
• Criminal History check for Nurses & Doctors
• Criminal History check for Electrician & Plumber
• Criminal History check for Uber, Courier & Parcel Delivery Driver
• Tenant Background Check
• Free Criminal History check for Individuals Facing Financial Hardship (Conditions apply)

Right to Work

• Australia: Right to Work (Visa) Verification

A National Police Check (NPC) or NCCHC is a document that lists an individual’s disclosable court outcomes and pending charges sourced from the databases of all Australian police jurisdictions.

National Police Checks may also be referred to as:

• National Criminal Record
• National Criminal Record Check
• National Police History Check
• National Criminal History Check

Only an NPCS Accredited Agency is authorised to conduct Nationally Coordinated Criminal History Checks. AuthNTick makes the process seamless, secure, and stress-free—delivering faster results. Not all organisations can obtain this accreditation; agencies must meet strict eligibility criteria set by the Australian Criminal Intelligence Commission (ACIC), including legal compliance and rigorous information security standards. AuthNTick is proud to be an NPCS Accredited Agency, ensuring trusted, secure, and fully compliant NCCHC checking services

No, the Nationally Coordinated Criminal History Check itself is the same, whether obtained from AuthNTick, a local police station, or another accredited provider—as all checks are processed through the Australian Criminal Intelligence Commission (ACIC) system.

However, AuthNTick offers a faster, more convenient, and secure experience compared to traditional methods. With us, you get:

• Quicker processing times for immigration, citizenship, employment, and visa checks
• Fully online service—no need to visit a police station or post office
• Enhanced security & privacy
• National Criminal History Check
• Fast digital delivery

AuthNTick process secure and stress-free NCCHC —so you get results faster

At AuthNTick, we make getting your Nationally Coordinated Criminal History Check fast and fully online—often delivering results within hours!

• Super-Fast Processing – Get your check results in as little as same day
• Live Telephonic Support – Speak directly with our team for assistance
• Upfront & Honest Pricing – No hidden fees, just transparent costs
• Nationwide Coverage – Serving all of Australia
• AFP & ACIC Accredited – Trusted for Nationally Coordinated Criminal History Checks & Police Clearance Certificates

Choose AuthNTick for a faster, smarter, and more reliable background experience experience. 🚀

The majority of our Nationally Coordinated Criminal History Checks are processed, and results are returned within 1 hour. However, please note the following:

• Around 70% of checks are completed in real-time with results provided within minutes.
• Up to 30% may be referred to one or more police agencies for further review, which can extend the processing time beyond ten business days, depending on the check’s complexity.

While we aim to process 95% of standard checks within ten business days, neither you nor AuthNTick can predict if your check will be referred. To avoid delays, we recommend placing your order at least 20 business days before you require the results.

The results of Nationally Coordinated Criminal History Checksdo not have a fixed expiry date. They are point-in-time checks, meaning the results reflect the police records available on the date each police agency issues them.

Ultimately, decision-makers are responsible for determining how long a police check is considered valid based on their risk management strategy and specific assessments.

A Nationally Coordianted Criminal History Check reveals any police history information held about an individual across all Australian States and Territories. The results will indicate:

• No Disclosable Court Outcomes (NDCO) – No releasable police history information.
• Disclosable Court Outcomes (DCO) – Police history information that can be released, including::
  • Charges
  • Court convictions – including any penalty or sentence
  • Findings of guilt with no conviction
  • Court appearances
  • Good behaviour bonds or other court orders
  • Pending matters awaiting a court hearing
  • Traffic offences

The specific information disclosed is determined by each police agency, based on Spent Conviction Legislation and Information Release Policies.

In some cases, checks may be marked as Unable to process due to reasons such as:

• Insufficient or incorrect check data submitted
• Legislation prevents the juvenile check from being processed
• Where informed consent has not been properly collected
• Police data integrity issue

A Nationally Coordiinated Criminal History Check will display all releasable court outcomes from all states and territories of Australia, based on respective policies/legislation.

A Nationally Coordinated Criminal History Check and an Australian Federal Police (AFP) Check are both used to check an individual’s criminal history, but they differ in scope and the authorities involved:

• Nationally Coordinated Criminal History Check: This check includes police history information from all Australian states and territories. It provides a broader view of an individual’s criminal history, including any disclosable court outcomes across the country. This check is typically used for general purposes, such as employment, immigration, or volunteer work.
• Australian Federal Police (AFP) Check: This check focuses specifically on criminal history information held by the AFP and is typically used for roles involving security clearances or federal employment. It may include national and international information, depending on the individual’s circumstances and the check’s scope.

In summary, a Nationally Coordinated Criminal History Check provides a nationwide record, while an AFP Check is specific to federal records managed by the Australian Federal Police.

Yes, there are some instances where a NCCHC can't be used. These include:

• Immigration purposes
• People seeking employment with the Commonwealth Government
• VISA requirements
• IVF applications.

Your check has been referred to the police for further investigation because your name and date of birth may be the same or similar to the personal details of someone who has a criminal history in the Australian Criminal Intelligence Commission national database.

Unfortunately, there is no exact time frame if your check is referred for manual checking as each case differs. Checks that have been referred take between 1 to 15 business days, depending on the reason it was referred and the current workload of the police department.

If your AuthNTick check has been referred, then any further enquiry cannot be escalated within 20 business days after submission.

You can check the status of your check on our website at Check Status. Please provide your ATN Number so we can easily identify your request. > for assistance. Please provide your verification number and login name so that we can identify you.

While there is no way to expedite the processing of your results, we want to assure you that we are taking every step to manage the process and ensure you receive your result as quickly as possible: Our dedicated team checks for updates on your result every hour during business days. The moment your result is available, we will immediately make it accessible to you on our secure platform and notify you of its completion. We will keep you updated throughout the process and inform you promptly if any additional information is needed to help the police finalise your result.

If you believe the result of your Nationally Coordinated Criminal History Check is incorrect, you can raise a dispute by clicking "Raise a Dispute" in your AuthNTick dashboard.

Please provide as much information as possible, including any supporting documentation, to assist with the investigation. We will reach out to the Australian Criminal Intelligence Commission (ACIC) and have the result reviewed by the relevant Police Agency. You will be notified once the investigation is complete and an outcome is reached.

Your NCCHC result will be available on your dashboard for three months from the date of issue. During this period, you are welcome to print or download a copy for continued access. After three months, you will need to conduct a new check, as the result will no longer be accessible.

Yes, when purchasing a check, simply select the "Email and Post" option, and we will send you a physical copy of your result.

If you don’t have a webcam, you can scan or take a clear photo of your ID documents in JPG or PNG format and upload them to the AuthNTick platform. Alternatively, you can call us and we are happy to assist.

On the AuthNTick dashboard, click the share button to share your results.

Cancellation Policy
Definations:

• Client: Refers to the individual or corporate user who has paid for the relevant service.
• AuthNTick: Refers to the AuthNTick Identity Service processing relevant services request for the "client".

Reimbursement Policy


• If AuthNTick decides to reimburse a client for a cancelled order, the reimbursement will be issued in the form of a voucher or credit note redeemable for AuthNTick services within 12 months. A voucher will be provided for orders paid by credit card, and a credit note for orders paid on account.
   

Cancellation by client

Once an order is submitted and payment has been made, AuthNTick begins processing, which involves third-party charges and associated costs. Therefore, cancellations are subject to the following:

• No refund or credit will be provided once a check is in progress, unless:
• The check has not started; or
• Exceptional circumstances apply.
• If AuthNTick cancels the order because:
• • The service requested by the client is no longer available; or
  • AuthNTick refuses the order, the client will be credited the full amount
• For other cancellations, if AuthNTick decides to provide reimbursement, a voucher or credit note will be issued after deducting:
  • Work undertaken by "AuthNTick" in attempting to provide the service requested before the request was cancelled.
  • Administrative processing costs of $20.
• If the deductions exceed the amount paid, no refund or credit will be issued, and no additional charges will be sought.
• If the reasonable charges to be deducted in accordance with paragraph 6 exceed the purchase price paid by the client, "AuthNTick" will advise the client that the refund amount is nil, no credit or refund will be provided and no further charges will be sought from the client in respect of the order.
   

Cancellation by "AuthNTick"

• If AuthNTick attempts to complete an order but is unsuccessful for the following durations:
  • 20 business days for Australian checks
  • 3 months for international checks
  • AuthNTick reserves the right to cancel the order, and no refund will be issued. Further charges will not be applied to the client
  • If an order is incomplete after 12 months, AuthNTick will cancel it and treat it as if the cost of attempted services exceeds the purchase price, and no refund will be provided.
   

Who Can Cancel an Order?

• For direct orders by an applicant, the applicant can cancel as per this policy
• For corporate orders::
  • The corporate user is the client and can cancel
  • If the applicant withdraws consent before the order is completed, the corporate user may then cancel the order.
  • If consent is re-affirmed by the applicant, the order will be put back into progress.
• For orders "Paid by Company", the applicant is the client and can cancel
• For orders "Paid by Applicant", the applicant can cancel
• In the case of an order placed by means of a prepaid checkcode:
  • For prepaid check code orders, the corporate user is the client, and similar rules as above apply.

To verify the authenticity of a Nationally Coordinated Criminal History Check (NCCHC) Results Report, simply enter the unique ATN reference number and last Name to veiw report here.

If you receive AuthNTick certificate that differs from the sample or does not meet this criterion,
Please contact us at info@authntick.com.au immediately so we can assist you.

There may be a small number of instances where a third-party provider imposes a non-routine charge to receive the information required to complete your check (for example, an overseas education institution may charge a fee to retrieve your file containing your qualifications). When this occurs, AuthNTick will advise you of any additional charge before the commencement of the check and will invoice you separately for this should you wish to proceed with your order. Rest assured, this is an uncommon occurrence, and you will always be advised if this happens before you we charged additional amount.

If you are dissatisfied with any product or service provided by AuthNTick, you have the right to make a complaint. Please contact us using the following methods:

Telephone: 1300 288 485
Email: complains@authntick.com.au

When making a complaint, please include the following details:

• Your full name and contact information
• A description of the complaint (including the date and nature of the issue)
• Any relevant documentation to support your complaint

Your Rights During the Complaint Process
You can inquire about the status of your complaint at any time using the contact methods listed above.

• You may inquire about your complaint and its status by any of the contact methods provided above.
• What if I'm not satisfied with the response?
• If you are unsatisfied with the response, or feel the process has not been fair, let us know. If appropriate, we will review the matter.

If your complaint relates to:

• Privacy: You can contact the Office of the Australian Information Commissioner
• Product or Service Issues: You may contact the Australian Competition and Consumer Commission (ACCC)