Institution and qualification
Compare the education provider and the exact award, course, trade qualification or certification claimed by the candidate.
Education and credential verification
Education Qualifications Check
Verify academic credentials, professional certifications and claimed qualifications before you hire, onboard or approve an applicant.
Qualification verification with supported workflows
Request a quote and our team will guide the verification process.
- Education credentials checked
- My eQuals compatible workflow
- Professional certification review
- Clear verification report
Credentials verified
Evidence from the credential source
Confirm the award, not just the uploaded certificate
Qualification verification compares a candidate’s education claim with information available from an issuing institution or authorised credential channel. It helps an employer distinguish a conferred award from incomplete study, a different course or a record that still needs clarification.
Credential details that can be compared
Completion status
Distinguish a completed award from enrolment, partial study, a statement of attainment or a qualification that has not yet been conferred.
Study or award dates
Record dates the authorised source can confirm and identify material differences from the candidate’s application or résumé.
Source and outcome
Document whether verification came from the institution, an authorised digital credential service or another accepted record source.
How an education check is completed
Candidate supplies the credential
The candidate provides the qualification details, education provider and any transcript, certificate or digital credential needed for the enquiry.
Consent and scope are confirmed
The verification purpose and the specific credential fields requested are recorded before an institution or service is contacted.
An authorised source is checked
Where available, the award is compared through the issuing institution, My eQuals or another recognised verification channel.
The result separates fact from limitation
Confirmed details, discrepancies, pending responses and records that cannot be verified are clearly distinguished in the report.
Credential verification boundaries
- Qualification verification confirms available credential facts; it does not assess whether the candidate can perform the role.
- Professional registration or licence status may require a separate current-register search with the relevant regulator.
- Institution response times, archived records, name changes and overseas processes can affect turnaround or available detail.
- An unverified result means the evidence was not confirmed through the attempted source; it is not automatically proof of a false claim.
Use the issuing source, not only the certificate image
A scanned certificate is useful for identifying the claimed award, but it does not by itself establish that the document is authentic or that the qualification was conferred. Independent verification uses the institution or an authorised credential channel to compare the relevant record.
- For supported Australian credentials, a candidate can share access through My eQuals so the digital record and issuer can be checked rather than relying on a downloaded copy.
- Where no digital credential is available, the institution may need the candidate’s full name at the time of study, student number, course title and consent before responding.
- Older, overseas or renamed institutions can require archive searches or alternative authorised sources, and the report should state which source was actually used.
- Check the precise award and completion status because enrolment, partial study, a statement of attainment and a conferred qualification are not equivalent claims.
Interpret the result against the role requirement
Qualification verification answers a factual question about a claimed credential. The employer still needs to decide whether that credential is required, relevant or equivalent for the position and whether a separate registration or licence must be current.
- Distinguish the education award from professional registration, accreditation or a right to practise, which may need a separate check with the appropriate regulator.
- If the institution confirms a different title, date or completion status, ask the candidate to clarify the record before treating the discrepancy as intentional.
- An institution that does not respond or cannot locate an archived record produces an unresolved outcome, not proof that the qualification is false.
- For overseas study, verification of the original award is separate from an assessment of its Australian equivalence, migration value or suitability for a regulated occupation.
Related screening resources
Continue with the service, guide or screening workflow that matches your next step.
- Background check service guide — compare qualification verification with other employment screening checks.
- Work history verification — confirm previous employment when experience and qualifications both matter.
- Workforce screening platform — coordinate education and complementary checks for candidates.
- Request a background screening quote — plan qualification verification for one role or a broader hiring workflow.
Practical answers
Frequently asked questions
Can Australian digital credentials be verified?
Where the issuing institution supports My eQuals or another authorised digital service, the credential can be checked through that channel using the access supplied for verification.
Is a professional licence included?
Not necessarily. Education verification checks the claimed award or certification. A current professional registration or licence may need a separate check with the relevant authority.
What if the candidate studied under another name?
The candidate may need to provide previous-name details and supporting evidence so the institution can locate and match the correct record.
Can overseas qualifications be checked?
Many can, but the available method, language, fees and response time vary by country and institution. Equivalence to an Australian qualification is a separate assessment.