Employment reference screening

Structured Reference Checks with Clear, Review-Ready Reports

Collect role-relevant feedback from nominated referees and receive a structured report covering employment details, responsibilities, performance, conduct, suitability and any matters requiring review.

Structured reference reports for Australian hiring teams

Tell us what you need and AuthNTick will confirm the appropriate next step.

  • Structured, role-relevant questions
  • Candidate consent captured
  • Complete referee responses
  • Clear review status
  • Australian customer support
Illustration representing a structured employment reference result
Structured reference result

Review-ready reporting

What your Reference Check report includes

AuthNTick separates applicant details, referee-supplied information, review notes and customer decision guidance so hiring teams can understand the result and inspect the source responses.

Reference review notes

A clear status for confirmation issues or limitations, with referee-supplied differences and disclosed concerns available for customer review.

Referee details

The referee’s name, organisation, position, relationship to the candidate, response status and submission details.

Employment confirmation

The role, employment dates, engagement status and responsibilities confirmed by the referee.

Performance and conduct

Structured ratings and comments covering performance, professionalism and any disclosed conduct, integrity, safety or reliability concerns.

Suitability responses

The referee’s responses about suitability for the screening purpose and whether they would re-employ or re-engage the candidate.

Structured result

See the important information clearly

AuthNTick organises the referee’s response into a structured report while retaining the complete question-and-answer record.

  • Separate review status and supporting information
  • Clear distinction between referee statements and customer decisions
  • Complete responses retained as the supporting source record

Illustrative example only

Illustrative report preview

Structured reference result

Reference review status

No confirmation issues requiring review were identified.

Employment details

  • Relationship confirmed
  • Position confirmed by the referee
  • Current employment confirmed by the referee

Performance

Overall rating: Excellent

The referee described the candidate as committed and effective in managing business operations and supporting the team.

Conduct

No conduct, integrity, safety or reliability concerns were disclosed by the referee.

Suitability

  • Suitable for the screening purpose: Yes
  • Would re-employ or re-engage: Yes

Supporting record

The complete referee responses remain available in the report.

Actual report content depends on the questions asked and the information supplied by the referee. AuthNTick records and presents the response but does not independently guarantee its accuracy or make the final hiring decision.

Customer review

Understand what requires attention

AuthNTick’s review status helps the customer identify where further consideration may be required. It directs attention to the supplied information; it does not determine whether the candidate should be employed or engaged.

  • No confirmation issues requiring review
  • Differences between candidate-declared and referee-supplied information
  • Concerns disclosed by the referee
  • Unanswered or incomplete information
  • Limits on what the referee could confirm
  • Information requiring customer review

Employment reference screening

What the service collects from a nominated referee

A professional reference check adds context that a résumé cannot provide. AuthNTick collects and presents consistent referee responses without treating opinion as independently verified fact.

Information collected from a referee

Referee relationship

Record how the referee knows the candidate, whether they worked together and the referee’s position and organisation.

Role and employment details

Present the candidate-declared role and dates alongside the employment information confirmed by the referee.

Performance, conduct and suitability

Collect structured ratings, comments, disclosed concerns, suitability answers and re-employment responses.

Documented source responses

Retain the referee’s original answers, declaration, unanswered items and relevant limitations as the supporting record.

How the Reference Check workflow operates

  1. Define the role context

    Identify the responsibilities, capabilities and risks that the reference questions should address.

  2. Collect candidate consent and referee details

    The candidate provides nominated referee details and authorises contact for the stated screening purpose.

  3. Obtain the referee response

    The referee receives a structured questionnaire covering employment, responsibilities, performance, conduct and suitability.

  4. Receive the structured report

    Review the status, referee details, confirmed employment information, ratings, comments, suitability responses, limitations and complete question-and-answer record.

What the report does and does not establish

  • The report records information supplied by the nominated referee. A referee’s statement is not automatically an independently verified fact.
  • The report does not guarantee the candidate’s future performance or workplace conduct.
  • Referees may decline particular questions or be restricted by an employer policy.
  • The report must not be used to assess protected personal attributes or other irrelevant information.
  • Reference feedback should be considered with other lawful, role-relevant evidence.
  • AuthNTick records and presents screening information but does not make the final employment or engagement decision.
  • A Reference Check differs from factual Work History Verification, which focuses more narrowly on employer, title and employment dates.

Keep the questions relevant to the role

The standard questionnaire focuses on observable employment, responsibilities, performance, conduct and suitability information.

  • Use the role context to focus the customer’s assessment on genuine responsibilities and risks.
  • Apply consistent core topics when comparing candidates for the same position.
  • Avoid protected personal attributes and matters unrelated to the screening purpose.

Assess the response with the broader evidence

Reference feedback reflects what the referee observed and what they are able to disclose. It should support, not replace, customer review.

  • Consider the referee’s relationship to the candidate and the relevance of their examples.
  • Compare material differences with interviews, candidate declarations and separately verified employment facts.
  • Give the candidate a reasonable opportunity to explain a material difference where appropriate.

Related screening resources

Continue with the service, guide or screening workflow that matches your next step.

Practical answers

Frequently asked questions

What does the completed Reference Check report include?

The report includes the review status, referee details, employment information, duties and performance responses, conduct and risk information, suitability answers, complete referee responses, limitations and customer decision guidance.

Can I see the referee’s original answers?

Yes. The completed report retains the question-and-answer record so the customer can review the information supporting the reported status and observations.

Does AuthNTick independently verify everything stated by the referee?

No. AuthNTick records and presents the nominated referee’s responses. The report identifies what the referee confirmed, but AuthNTick does not independently guarantee the accuracy or completeness of every statement.

What happens if the referee’s information differs from the candidate’s?

A material difference can be identified for customer review. The employer should consider the context, confirm the information where appropriate and give the candidate a reasonable opportunity to explain the difference.

Does AuthNTick decide whether the candidate should be hired?

No. AuthNTick provides screening information and does not make employment or engagement decisions. The customer remains responsible for its final decision.

Can more than one referee be requested?

Yes. The current Reference Check workflow supports up to two nominated referees. Each referee’s response remains separately identifiable in the completed report.

Can the questions be tailored to the role?

The current workflow uses a structured questionnaire covering common role-relevant employment, responsibilities, performance, conduct and suitability topics. If you have a specific screening requirement, request a business quote so AuthNTick can confirm what can be supported.

What happens if a referee does not respond?

The workflow sends reminders while an eligible referee request remains pending. Pending referee details can be updated before submission. If a response is not received before the invitation expires, the result can record the unverified status and related limitation for customer review.

What is the difference between a Reference Check and Work History Check?

A Reference Check collects qualitative feedback and confirmation from a nominated referee. A Work History Check focuses more narrowly on factual employment claims such as employer, position and employment dates.

Start employment reference screening

Ready for a clear, structured Reference Check report?

Tell AuthNTick about the role, screening purpose and number of candidates. We will confirm the appropriate Reference Check workflow for your organisation.