Screening Services Terms

An Address History Check is a point-in-time review of residential address information provided by the candidate and supporting evidence available at the time of review.

The check may include review of identity documents, utility bills, bank statements, tenancy documents, official letters, government correspondence, or other evidence showing residential address history.

AuthNTick may report verified addresses, partially verified addresses, unverified addresses, date gaps, inconsistent information, missing evidence, and source limitations.

AuthNTick does not guarantee that every address will be identified or independently verified. Outcomes may be affected by incomplete candidate information, overseas addresses, unavailable documents, address-format differences, shared accommodation, informal living arrangements, or limitations in third-party address sources.

A DVS / Document Verification Check is a point-in-time verification of identity-document information using candidate-provided identity details, identity documents and authorised verification sources available at the time of review.

The Document Verification Service enables organisations to quickly match an individual’s biographical details on identity documents directly with official government issuing agencies. This may include matching details such as name, date of birth, document number, document status, document issuer information and other document-related information against available authorised sources.

The check may include verification of names, date of birth, document numbers, document status, document issuer details, identity-document details, facial image comparison, biometric or liveness checks, candidate declarations, consent records and other identity or document-related information relevant to the requested screening purpose.

AuthNTick may report verified document information, partially verified document information, unverified document information, mismatched information, document inconsistencies, failed verification attempts, incomplete information, missing consent, source limitations and other relevant findings.

The candidate is responsible for providing accurate, complete and current identity and document information and for ensuring that any identity documents submitted are genuine, current where required, readable and lawfully held by the candidate.

AuthNTick does not guarantee that identity or document information will be accepted by every source or that every identity document can be verified. Outcomes may be affected by source availability, document issuer restrictions, data-entry differences, name changes, expired documents, damaged documents, image quality, system availability, third-party verification rules or other factors outside AuthNTick’s control.

A DVS / Document Verification Check does not by itself confirm employment suitability, work rights, professional licensing, criminal history, immigration status or entitlement to any benefit, service or role unless this is expressly included in a separate requested check.

An Education and Qualification Check is a point-in-time review of education, qualifications, training, certifications, registrations or related information provided by the candidate or available from authorised sources.

The check may include contact with education providers, professional bodies or authorised representatives, and review of transcripts, certificates, digital credentials, My eQuals records or other supporting evidence.

AuthNTick may report verified, partially verified, inconsistent or unable-to-verify information, including discrepancies in institution, qualification, study dates, completion status, major, name or supporting documents.

Verification may be limited by unavailable records, provider non-response, expired access links, privacy restrictions, overseas records, name changes or other factors outside AuthNTick’s control.

The candidate is responsible for providing accurate information, valid consent and sufficient evidence. The check does not guarantee competence, performance, suitability, registration eligibility or future conduct. The customer remains responsible for assessing the result and making the final decision in accordance with applicable laws and policies.

A Reference Check is a point-in-time review of information provided by a nominated referee or other authorised source.

Following candidate consent and nomination, referees are invited digitally to provide structured responses. The standard employment questionnaire follows Confirm details, Employment, Performance, Conduct, Suitability and Review. Sections and questions may differ for custom questionnaires.

Customers can generate questionnaire drafts using AI, select a pre-built template, customise questions or create their own questionnaire. The customer is responsible for reviewing questions for accuracy, relevance and appropriateness before use. Organisation packages can require one, two or three referees. The standard unconfigured workflow allows up to two.

The report retains complete referee responses and presents candidate-provided employment information alongside referee confirmation, with differences, disclosed concerns and limitations for customer review. It does not replace the underlying responses with a candidate score or determine whether a candidate should be hired.

AuthNTick Reference Checks are designed to support an organisation’s AS 4811:2022-aligned workforce screening process. A Reference Check alone does not establish or certify an organisation’s compliance with AS 4811:2022.

The candidate is responsible for providing accurate referee details and confirming that the referee is suitable for the requested check.

Referee responses may include factual information, professional opinions, observations, suitability comments, conduct information, performance information, and other information relevant to the requested screening purpose.

AuthNTick does not guarantee that a referee will respond, that the referee is independent, or that the referee’s comments are complete, accurate, unbiased, or suitable for the customer’s intended purpose.

The customer remains responsible for assessing the relevance and weight of any referee response.

AuthNTick’s Social Media Check is conducted using publicly available online information and information voluntarily provided by the candidate.

AuthNTick does not request passwords, require candidates to change privacy settings, bypass privacy controls, use fake accounts, impersonate any person, or attempt to access private or restricted content.

The check may include review of publicly available social media profiles, professional profiles, usernames, posts, comments, images, videos, webpages, blogs, public forums, and other open-source online material that appears reasonably relevant to the candidate and the stated screening purpose.

Private, deleted, archived, restricted, inaccessible, or unavailable content is not reviewed unless it has been voluntarily provided and can lawfully be considered.

A VEVO Check is a point-in-time review of visa entitlement and work-right information available from authorised sources at the time of review.

The check may include review of visa status, visa class or subclass, visa grant information, work conditions, study conditions, expiry information, travel-document details, candidate-provided information, authorised source information and other information relevant to confirming visa entitlement or work rights for the requested screening purpose.

AuthNTick may report confirmed information, partially confirmed information, unverified information, inconsistent information, expired or changed information, source limitations, document mismatches, candidate-information mismatches and other relevant findings.

The candidate is responsible for providing accurate and current visa, passport, travel document and identity information. The candidate is also responsible for notifying the customer or AuthNTick if their visa status, work rights, document details or other relevant circumstances change after the check is completed.

AuthNTick does not guarantee that visa entitlement or work-right information will remain unchanged after the time of review. Outcomes may be affected by changes to visa status, document changes, government-source availability, system availability, data-entry differences, name changes, expired documents, incomplete candidate information or other factors outside AuthNTick’s control.

A VEVO Check is not immigration advice, legal advice or a guarantee of ongoing work rights. The customer remains responsible for ensuring that any engagement, employment or continued employment decision complies with applicable law and is based on current and relevant information.

A Work History / Employment Verification Check compares employment or engagement information provided by a candidate with factual information an employer, former employer, client or other authorised verifier is able to confirm.

Depending on available records, AuthNTick may seek to verify the organisation, job title or role, employment or engagement type, commencement and end dates or current status, and other relevant factual information. Candidates may also provide verifier details, contact permissions, supporting documents and explanations for periods not covered by employment records.

Candidate-provided and verifier-provided information are kept separate. Results may identify information as Confirmed, Different information provided, or Unable to confirm. A difference or inability to confirm information does not by itself establish that the candidate provided false or misleading information.

Supporting documents such as contracts, payslips, employment letters or statements of service may assist the review but do not automatically constitute independent employer verification. AuthNTick does not guarantee that a nominated verifier will respond or that every field can be independently confirmed.

AuthNTick’s current workflow may ask candidates to account for up to five years of work history, including explanations for periods of study, travel, unemployment, parental or carer leave, self-employment or other circumstances. This does not require five continuous years of employment, and candidates who have been in the workforce for less than five years may provide their complete available history.

Verifiers may be asked to confirm their identity, relationship to the candidate, authority to respond and factual employment information. The Work History Check is not a character reference or performance review; qualitative feedback is handled through a separate Reference Check.

The resulting report may show candidate-provided information alongside verifier-provided information, field-level statuses, explanations, factual notes, verification sources and relevant audit information. “Verification completed” means the verification process has been completed; it does not mean every candidate-provided claim has been confirmed.

The result forms one part of a broader screening process and should not be the sole basis for an employment, engagement, licensing, regulatory or suitability decision. Customers remain responsible for determining an appropriate screening scope and making their own decisions in accordance with applicable laws, policies and role requirements.

AuthNTick’s Work History Check is designed to support risk-based workforce screening aligned with the principles of AS 4811:2022. Screening scope remains the responsibility of the organisation. AuthNTick’s five-year workflow is not represented as a universal AS 4811:2022 requirement, and use of AuthNTick does not itself establish AS 4811:2022 certification, compliance or endorsement by Standards Australia.