Legal terms
These terms explain how AuthNTick screening services are conducted, what reports can and cannot confirm, and how customers should use screening results responsibly.
12 July 2026
1. General Screening Services Terms
These Screening Services Terms apply to AuthNTick screening, verification and background check services. They should be read with AuthNTick’s Terms of Service, Privacy Policy, applicant consent notices and any check-specific instructions shown during the application workflow.
AuthNTick screening services help customers collect, review and report information relevant to a stated screening purpose. Reports are intended to support customer assessment processes and do not replace the customer’s own decision-making obligations.
Applicants may be required to provide consent before a check is conducted. The applicant is responsible for providing accurate, complete and current information, and for updating AuthNTick if information changes before the check is finalised.
AuthNTick may collect and review information provided by the applicant, the customer, authorised representatives, government or third-party sources, employers, referees, education providers, public sources, documents, records and other evidence relevant to the requested screening purpose.
AuthNTick may retain evidence, notes, source details, timestamps and supporting records for reporting, audit, quality assurance, dispute handling, legal compliance and service delivery. Reports may identify verified, partially verified, unverified, inconsistent, missing or limited information.
Where information is unclear, incomplete, inconsistent or potentially adverse, AuthNTick may ask the applicant to provide clarification, context, documents or a response before the check is finalised.
The customer is responsible for ensuring the check is requested for a lawful, fair and role-relevant screening purpose. Reports must be used only for the requested screening purpose and must not be used for discriminatory, unrelated or improper purposes.
AuthNTick does not make final employment, engagement, licensing, immigration, regulatory, tenancy, suitability or commercial decisions on behalf of the customer.
AuthNTick does not intentionally assess or report irrelevant personal characteristics, private lifestyle matters or protected attributes unless directly relevant to a lawful screening purpose.
Screening reports and supporting information are confidential. They must only be accessed by authorised personnel with a legitimate need to view them and must not be published, redistributed or disclosed to unrelated third parties unless required by law or authorised by AuthNTick.
AuthNTick handles personal information in accordance with its Privacy Policy and applicable law. Applicants may request access to, or correction of, their personal information in accordance with the Privacy Policy and applicable law.
Limitations
No warranty and liability
2. Check-Specific Terms
An Address History Check is a point-in-time review of residential address information provided by the applicant and supporting evidence available at the time of review.
The check may include review of identity documents, utility bills, bank statements, tenancy documents, official letters, government correspondence, or other evidence showing residential address history.
AuthNTick may report verified addresses, partially verified addresses, unverified addresses, date gaps, inconsistent information, missing evidence, and source limitations.
AuthNTick does not guarantee that every address will be identified or independently verified. Outcomes may be affected by incomplete applicant information, overseas addresses, unavailable documents, address-format differences, shared accommodation, informal living arrangements, or limitations in third-party address sources.
A DVS / Document Verification Check is a point-in-time verification of identity-document information using applicant-provided identity details, identity documents and authorised verification sources available at the time of review.
The Document Verification Service enables organisations to quickly match an individual’s biographical details on identity documents directly with official government issuing agencies. This may include matching details such as name, date of birth, document number, document status, document issuer information and other document-related information against available authorised sources.
The check may include verification of names, date of birth, document numbers, document status, document issuer details, identity-document details, facial image comparison, biometric or liveness checks, applicant declarations, consent records and other identity or document-related information relevant to the requested screening purpose.
AuthNTick may report verified document information, partially verified document information, unverified document information, mismatched information, document inconsistencies, failed verification attempts, incomplete information, missing consent, source limitations and other relevant findings.
The applicant is responsible for providing accurate, complete and current identity and document information and for ensuring that any identity documents submitted are genuine, current where required, readable and lawfully held by the applicant.
AuthNTick does not guarantee that identity or document information will be accepted by every source or that every identity document can be verified. Outcomes may be affected by source availability, document issuer restrictions, data-entry differences, name changes, expired documents, damaged documents, image quality, system availability, third-party verification rules or other factors outside AuthNTick’s control.
A DVS / Document Verification Check does not by itself confirm employment suitability, work rights, professional licensing, criminal history, immigration status or entitlement to any benefit, service or role unless this is expressly included in a separate requested check.
An Education and Qualification Check is a point-in-time review of education, qualifications, training, certifications, registrations or related information provided by the applicant or available from authorised sources.
The check may include contact with education providers, professional bodies or authorised representatives, and review of transcripts, certificates, digital credentials, My eQuals records or other supporting evidence.
AuthNTick may report verified, partially verified, inconsistent or unable-to-verify information, including discrepancies in institution, qualification, study dates, completion status, major, name or supporting documents.
Verification may be limited by unavailable records, provider non-response, expired access links, privacy restrictions, overseas records, name changes or other factors outside AuthNTick’s control.
The applicant is responsible for providing accurate information, valid consent and sufficient evidence. The check does not guarantee competence, performance, suitability, registration eligibility or future conduct. The customer remains responsible for assessing the result and making the final decision in accordance with applicable laws and policies.
A Reference Check is a point-in-time review of information provided by a nominated referee or other authorised source.
The applicant is responsible for providing accurate referee details and confirming that the referee is suitable for the requested check.
Referee responses may include factual information, professional opinions, observations, suitability comments, conduct information, performance information, and other information relevant to the requested screening purpose.
AuthNTick does not guarantee that a referee will respond, that the referee is independent, or that the referee’s comments are complete, accurate, unbiased, or suitable for the customer’s intended purpose.
The customer remains responsible for assessing the relevance and weight of any referee response.
AuthNTick’s Social Media Check is conducted using publicly available online information and information voluntarily provided by the applicant.
AuthNTick does not request passwords, require applicants to change privacy settings, bypass privacy controls, use fake accounts, impersonate any person, or attempt to access private or restricted content.
The check may include review of publicly available social media profiles, professional profiles, usernames, posts, comments, images, videos, webpages, blogs, public forums, and other open-source online material that appears reasonably relevant to the applicant and the stated screening purpose.
Private, deleted, archived, restricted, inaccessible, or unavailable content is not reviewed unless it has been voluntarily provided and can lawfully be considered.
A VEVO Check is a point-in-time review of visa entitlement and work-right information available from authorised sources at the time of review.
The check may include review of visa status, visa class or subclass, visa grant information, work conditions, study conditions, expiry information, travel-document details, applicant-provided information, authorised source information and other information relevant to confirming visa entitlement or work rights for the requested screening purpose.
AuthNTick may report confirmed information, partially confirmed information, unverified information, inconsistent information, expired or changed information, source limitations, document mismatches, applicant-information mismatches and other relevant findings.
The applicant is responsible for providing accurate and current visa, passport, travel document and identity information. The applicant is also responsible for notifying the customer or AuthNTick if their visa status, work rights, document details or other relevant circumstances change after the check is completed.
AuthNTick does not guarantee that visa entitlement or work-right information will remain unchanged after the time of review. Outcomes may be affected by changes to visa status, document changes, government-source availability, system availability, data-entry differences, name changes, expired documents, incomplete applicant information or other factors outside AuthNTick’s control.
A VEVO Check is not immigration advice, legal advice or a guarantee of ongoing work rights. The customer remains responsible for ensuring that any engagement, employment or continued employment decision complies with applicable law and is based on current and relevant information.
A Work History / Employment Verification Check is a point-in-time review or verification of employment, engagement, work history, role, position title, employment type, employment dates, duties, reporting relationship, employer details or other work-related information provided by the applicant or available from authorised sources at the time of review.
The check may include contact with employers, managers, human resources representatives, payroll representatives, authorised business representatives, nominated contacts, referees or other relevant sources. It may also include review of contracts, payslips, tax documents, superannuation records, invoices, business records, position descriptions, employer letters, applicant-provided evidence or other documents relevant to the requested screening purpose.
Where the check is requested as a work history check, the applicant may be required to provide enough employment records to cover the requested period, such as the last five years, or their complete work history if they have worked for less than the requested period.
AuthNTick may report verified information, partially verified information, unverified information, inconsistent information, unexplained gaps, missing evidence, date discrepancies, position-title discrepancies, employer non-response, source limitations and other relevant findings.
The applicant is responsible for providing accurate employer details, contact details, employment dates, role information, work history information and supporting evidence where requested. The applicant should only nominate employer contacts who are reasonably able to verify the relevant employment or work history information.
AuthNTick does not guarantee that an employer, representative or third party will respond, or that every employment detail, work history item or gap will be independently verified. Outcomes may be affected by employer response times, employer policy, business closure, incomplete records, overseas records, payroll limitations, privacy restrictions, name changes, document quality, unavailable contacts or other factors outside AuthNTick’s control.
A Work History / Employment Verification Check does not guarantee the applicant’s performance, conduct, suitability, honesty, future behaviour or entitlement to employment. The customer remains responsible for assessing the relevance and weight of the verification outcome.