Volunteer screening for organisations

Volunteer screening, with every purpose made clear.

Invite candidates and manage Nationally Coordinated Criminal History Volunteer Checks for eligible unpaid roles, charities, not-for-profits and student placements.

Book a demo Check eligibility

01

Choose an eligible volunteer purpose.

02

Verify your identity securely online.

03

Submit the application online.

B2B

Managed centrally by the requesting organisation.

Which check do I need?

Choose the right check for your purpose.

The volunteer category applies only to eligible unpaid volunteer purposes. Use this guide when configuring checks for your organisation.

Unpaid volunteer role

Nationally Coordinated Criminal History Volunteer Check

Charity or not-for-profit volunteer work

Nationally Coordinated Criminal History Volunteer Check

Student placement

Nationally Coordinated Criminal History Volunteer Check, if accepted by the requesting organisation

Foster care or care-related volunteer purpose

Nationally Coordinated Criminal History Volunteer Check, if accepted by the requesting authority

Paid employment

Nationally Coordinated Criminal History Check for Employment

Licensing or compliance

Nationally Coordinated Criminal History Check for Employment

Immigration, visa, citizenship, Commonwealth employment or ACT-specific AFP requirement

AFP Police Check

Work rights or visa entitlement

VEVO Check

Always follow the instructions from your employer, volunteer organisation, placement provider, licensing body or requesting authority before applying.

Volunteer NCCHC

Configure the right volunteer check workflow.

A Nationally Coordinated Criminal History Volunteer Check is different from a Nationally Coordinated Criminal History Check. It should only be selected when the applicant is undertaking a genuine unpaid volunteer role or an eligible compulsory student placement.

What it is

Nationally Coordinated Criminal History Volunteer Check

A Nationally Coordinated Criminal History Volunteer Check is a Nationally Coordinated Criminal History Check requested for an eligible unpaid volunteer purpose. It helps organisations assess whether an applicant is suitable for a volunteer, not-for-profit, community service, student placement or approved care-related role.

AuthNTick provides a secure online application process so eligible applicants can complete their identity verification and submit the required details.

Eligible

Who may qualify

  • You are performing a genuine unpaid volunteer role for the benefit of the community.
  • You are volunteering with a charity, not-for-profit, community organisation or similar approved organisation.
  • You are not receiving salary, wages or employee-type benefits for the role.
  • You are completing a compulsory unpaid vocational placement required by an Australian education or training provider.
  • Your check is required for an eligible foster care purpose.

Applicants may be asked to provide evidence of their volunteer role or placement to confirm eligibility.

Not eligible

When the volunteer category should not be used

A Nationally Coordinated Criminal History Volunteer Check should generally not be used if:

  • The role is paid employment.
  • You are a contractor, subcontractor, staff member or officer of the organisation.
  • You are receiving wages, salary or employment-type benefits.
  • You are applying for a job or paid position.
  • You are participating in Work for the Dole.
  • You are a Family Day Care provider, educator, assistant or household member.

If your role is paid or employment-related, you may need a Nationally Coordinated Criminal History Check instead.

Common purposes

Unpaid roles, placements and care-related purposes

This product is intended for eligible unpaid volunteer roles, charity and not-for-profit work, student placements and certain care-related volunteer purposes.

If you need a check for a paid job, use the employment criminal history check instead so the purpose matches your requesting organisation.

Eligibility evidence

Volunteer role evidence may be required.

To qualify for a Nationally Coordinated Criminal History Volunteer Check, you may need to provide details or evidence of your unpaid volunteer role, placement, charity, not-for-profit organisation, or requesting authority.

If your role is paid employment, please apply for the Nationally Coordinated Criminal History Check instead.

Volunteer use cases

Checks for organisations and placements.

Use the volunteer category when the role is genuinely unpaid and the check purpose matches the requesting charity, not-for-profit, community group or education provider.

Organisations

Charities and not-for-profits

AuthNTick supports charities, not-for-profits, community groups and volunteer organisations that need to screen volunteers.

  • Helps support volunteer onboarding
  • Useful for internal screening and governance
  • Suitable for eligible unpaid community roles

Placements

Compulsory unpaid student placements

Students undertaking a compulsory unpaid placement may be eligible where the placement is required by an Australian education or training provider.

  • Healthcare, aged care and childcare placements
  • Disability support and community services
  • Education and other approved placement sectors

Customer feedback

Volunteers choose AuthNTick for clear, supported checks

Nationally Coordinated Criminal History Volunteer Checks should be easy to understand and simple to complete. These reviews highlight communication, support and simple online navigation.

Customer review

Great communication

“Thank you for your great communication and service.”

Tanya T.

Customer review

Helpful instructions

“They were very helpful and kind to give me instructions over the phone. Thanks.”

Jheni F.

Customer review

Easy and quick

“Whole process was easy to navigate, and my check came in super quick. Would recommend!”

Tom R.

Volunteer Check online FAQs

Is a Nationally Coordinated Criminal History Volunteer Check the same as a Nationally Coordinated Criminal History Check?

A Nationally Coordinated Criminal History Volunteer Check is a type of Nationally Coordinated Criminal History Check requested for an eligible unpaid volunteer purpose.

Can I use a Nationally Coordinated Criminal History Volunteer Check for paid employment?

No. Nationally Coordinated Criminal History Volunteer Checks are intended for eligible unpaid volunteer purposes. If your role is paid employment, you should apply for the Nationally Coordinated Criminal History Check unless your requesting authority specifically tells you otherwise.

Who can apply for a Nationally Coordinated Criminal History Volunteer Check?

Eligible volunteers, not-for-profit workers, charity volunteers, community volunteers, eligible student placement applicants and certain foster care applicants may qualify.

Can students apply for a Nationally Coordinated Criminal History Volunteer Check?

Yes, if the student is completing a compulsory unpaid vocational placement required by an Australian education or training provider.

Do I need evidence for a Nationally Coordinated Criminal History Volunteer Check?

You may be asked to provide evidence of your volunteer role, placement, charity, not-for-profit organisation, or requesting authority.

What if I choose the wrong check?

You should follow the instructions from your requesting authority before applying. If you are unsure, contact the organisation requesting the check before submitting your application.

Is AuthNTick a government department?

No. AuthNTick is not a government department or police agency. AuthNTick provides secure online support for eligible Nationally Coordinated Criminal History Check applications.

Eligible unpaid purposes

Manage volunteer checks across your organisation.

Bring volunteer invitations, eligibility evidence, identity verification, consent and authorised result review into one workflow.

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