Eilo by AuthNTick · AI-led

Structured AI interviews, built around the role.

Eilo leads the interview in the candidate’s browser, asks structured role-specific questions and intelligent follow-ups, then evaluates responses against predefined scoring criteria.

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See the evidence behind each evaluation.

Review the recording, transcript, score and supporting answers together. The example below uses illustrative interview responses and results.

Eilo by AuthNTick · Product preview

Role-specific questions · Intelligent follow-ups · 1–5 scoring · Recording + transcript

Interview review Illustrative result

Customer Support Interview

3 questions · Structured interview

Interview recording

Questions

  1. 01

    Tell me about a difficult customer issue you resolved.

    3 / 5Selected question
  2. 02

    Describe a time you worked with others to solve a problem.

    3 / 5
  3. 03

    Tell me about a time something at work didn’t go as planned.

    Not enough evidence
Question 1 of 33 / 5

Tell me about a difficult customer issue you resolved.

Evaluation

Assessment

The candidate described a specific customer issue, explained how they investigated the cause and described the outcome. The response demonstrates a relevant approach to understanding the customer’s needs and selecting an appropriate response.

Why this score

The candidate provided a concrete situation, explained their approach and connected their actions to the customer outcome.

View supporting answers →

Illustrative transcript excerpts

Candidate response“A customer was upset because their check was delayed. I investigated the cause, escalated it and kept them informed until the result came through.”
Intelligent follow-up“What led you to escalate the issue?”
Candidate response“The delay could affect the customer’s job, so I explained the impact and requested a quicker turnaround.”

See the recording, evaluation and evidence behind every score.

Eilo by AuthNTick · Product preview

Interview review Illustrative result

Customer Support Interview

3 questions · Structured interview

Interview recording

Questions

  1. 01

    Tell me about a difficult customer issue you resolved.

    3 / 5Selected question
  2. 02

    Describe a time you worked with others to solve a problem.

    3 / 5
  3. 03

    Tell me about a time something at work didn’t go as planned.

    Not enough evidence
Question 1 of 33 / 5

Tell me about a difficult customer issue you resolved.

Evaluation

Assessment

The candidate described a specific customer issue, explained how they investigated the cause and described the outcome. The response demonstrates a relevant approach to understanding the customer’s needs and selecting an appropriate response.

Why this score

The candidate provided a concrete situation, explained their approach and connected their actions to the customer outcome.

View supporting answers →

Illustrative transcript excerpts

Candidate response“A customer was upset because their check was delayed. I investigated the cause, escalated it and kept them informed until the result came through.”
Intelligent follow-up“What led you to escalate the issue?”
Candidate response“The delay could affect the customer’s job, so I explained the impact and requested a quicker turnaround.”

Build an interview around your role.

Generative AI

Provide the role, job description and skills you want to assess.

Use a Template

Choose from pre-built questions and evaluation guidance.

Start from Scratch

Build the interview question by question.

  1. 01Question
  2. 02Candidate response
  3. 03Intelligent follow-up
  4. 04Structured score
  5. 05Transcript + recording

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Bring structured interviews and candidate evidence into your hiring workflow.

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