AuthNTick Collection Notice

This document explains how AuthNTick Identity Services ABN: 17 087 013 287 will collect, use, disclose and store your personal information to verify your identity document(s) using the Attorney-General’s Department’s Document Verification Service (DVS). This will only occur with your express consent.

We are bound by the provisions of the Privacy Act 1988 (Cth) (Privacy Act), including the Australian Privacy Principles (APPs), as well as the Identity Verification Services Act 2023 (Cth) (IVS Act). Your personal information will be handled in accordance with our obligations under this Act.

If individuals have any specific needs or require this notice in an alternative format, or if you need assistance due to any special circumstances, please contact us.

Why is your personal information being collected?

We collect your personal information for the purpose of verifying your identity in order to provide you with our products, services and offerings, including our:

AGSVA Sponsorship
Nationally Coordinated Criminal History Check
Australian Federal Police Check
Background checking services that require identity verification

How will we handle your personal information?

We collect your personal information through our website, email, online or written forms, phone calls, or other forms of correspondence.

AuthNTick

Visit AuthNTick Identity Services official website.

authntick.com.au

The information you provide will be sent to the DVS Hub, administered by the Attorney-General’s Department, and matched against official records held by the government agency responsible for issuing the identity document.

The DVS Hub will advise us of whether the information you provide matches official records.

We do store copies of your identity documents after the DVS check is complete. This information will be retained for 12 months as long as it is needed for the purposes outlined above.

How will the Attorney-General’s Department handle your personal information?

The DVS Hub facilitates information transfer between us and the document issuer. The DVS Hub itself does not retain any personal information and the Attorney-General’s Department cannot view or edit any of the personal information transmitted through the DVS Hub.

The Attorney-General’s Department engages a third-party provider as a managed service provider for the DVS, who is required to adhere to the APP requirements and security standards to ensure the use and disclosure of personal information is limited to explicitly defined purposes including:

for the purposes of the contract with the department; and
to comply with any request under section 95C of the Privacy Act.

The Attorney-General’s Department is authorised to operate the DVS Hub for the purpose of verifying individual’s identities under the IVS Act.

Attorney-General’s Department – Privacy Statement

Read the Identity Verification Services Privacy Statement on IDMatch.

idmatch.gov.au

How will the document issuer handle your personal information?

Your personal information will be shared by the Attorney General’s Department via the DVS Hub with the government agency that issued your identity document to verify it against their official records. These agencies already hold your personal information as part of their official records, in line with their own privacy policies and legal obligations.

Further information

For APP entities: More information about how we handle your personal information is set out in our Privacy Policy.

AuthNTick Privacy Policy

Read how AuthNTick handles your personal information and privacy rights.

authntick.com.au

For non-APP entities: If you have any further enquiries about how we handle your personal information, how you can access and seek correction of the personal information that we hold about you, and how to raise a privacy complaint, you can communicate with us using the contact details below.