It is Auth N Tick's policy never to ask you to provide sensitive information (such as passwords or credit card numbers) on an email. If you receive an email that appears to be from Auth N Tick requesting this information, please contact us immediately.
It is possible for "phishers" to create websites and emails that look similar to Auth N Tick (or any other website). Their sole purpose is to collect your information or receive money from you. Often, a fake email will ask you to click on a link and visit one of these phishing websites to pay an invoice or confirm your personal information.
About your Auth N Tick account, you should never enter your account information or process any payments on a non-Auth N Tick website. Auth N Tick site will always have a domain name that ends with http://authntick.com.au in the URL, and the Auth N Tick Ltd favicon next to the browser address bar.
If at any time you believe you have received a suspicious email, please contact us immediately so we can assist you. If you are unsure about communication you have received from us, we will always be happy to confirm whether is it genuine.